Google, San Francisco, CA
2018 - Present
Chrome Browser
Jobvite, San Mateo, CA
2017 - Present
Own end-to-end UX for multiple products including iOS and Android mobile apps, analytic dashboard and interview scheduling experience on web app
Build a scalable design system from ground up, to be used in platform redesign
Champion and implement user-centered design best practices, including user research, user persona development, usability testing and iterative design
Bullhorn, Boston, MA
2015 - 2017
Owned end-to-end UX and occasional front-end development for CRM mobile app, back office web app, data analysis tool and workflow engine
Set guidelines for user research, usability testing, and presentation of findings
Contributed to CRM redesign and new design system
Redesigned consumer-facing travel booking sites and mobile app, as well as the partner-facing tour managing tool
Performed user experience reviews for projects in active development
Defined UI and UX standard throughout organization
Amway China, Beijing, China
2010 - 2013
Functioned as user experience researcher, organized and conducted user interviews on existing sites and applications, complied reports for user experience improvements
Functioned as information architect, developed site maps and workflow, provided usability feedback for the revamp of the company’s public website and online-shopping platform, collaborated with visual designers and web developers, increased monthly page views by 2 million
Northeastern University, Boston, MA
2013 - 2015
Minzu University of China, Beijing, China
2007 - 2011